Common Support Questions

Below are some common support questions we're asked. For a more detailed explanation of the setup & configuration of your hosting account, see our Support Website & Knowledge Base.
How do I access my Hosting package, Domains, or Billing Information
What if I've forgotten my username or password?
How do I upgrade from the Free parking to a Hosting package
How to set up hosting for a domain (video)
How do I set up my email
Installing Parallels Web Presence Builder on your domain (video)
Installing WordPress on your domain (video)
Where do I find my FTP details
How do I change Name Servers on a domain
How do I Change Nameservers on a domain (video)
What are Irish Domains' nameservers
Redirecting a domain to an external IP address or CNAME record
Redirecting a domain to an external IP address (video)

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