Holiday Arrangements

Irish Domains wish all our customers and friends a very Merry Christmas and a Prosperous 2013.

Our offices will be closed for the holiday season from 5pm on Friday 21st December 2012 to 9am Wednesday 2nd January 2013. Sales and accounting departments will be closed during this time.

Technical support during this period will follow our normal out-of hours process (see details below).

Our online store will be available for domain registration, and hosting account signups 24/7 during this period, however please be aware that .ie registrations and transfers will not complete until the IE Domain Registry resumes processing on January 2nd 2013.

 

Support tickets can be submitted through our Support Website  and via email at helpdesk@irishdomains.com. Please remember also that the resolution to most issues is available in the Knowledgebase  so you should always check there first.

During the Holiday Period, support staffing levels will be lower than normal so tickets will be prioritized on basis of criticality as determined by support staff. Emergency support issues (for critical outage events only) should be sent by email to emergency@irishdomains.com.

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